Terms and Conditions

TERMS & CONDITIONS

Welcome to North Thompson Living. These Terms & Conditions govern your use of our website and services. By accessing our website or placing an order, you agree to comply with the terms outlined below.

Please read these Terms carefully before using our website.

1. GENERAL INFORMATION

This website is operated by North Thompson Living. Throughout the website, the terms “we,” “our,” and “us” refer to North Thompson Living.

By visiting our website and/or purchasing products from us, you engage in our service and agree to be legally bound by these Terms & Conditions, including all policies referenced within this document.

These Terms apply to all users of the website, including visitors, customers, merchants, vendors, and contributors of content.

If you do not agree with these Terms, please do not use our website or services.

2. ONLINE STORE TERMS

By using this website, you confirm that:

You are at least the age of majority in your province, state, or country of residence.
You will not use our products or services for unlawful purposes.
You will not violate any applicable laws or regulations while using our website.
You will not upload harmful code, viruses, malware, or malicious software.

Violation of these Terms may result in suspension or termination of access to our services.

3. WEBSITE CONTENT & ACCURACY

We strive to ensure all information on our website is accurate and up to date. However, we do not guarantee that all descriptions, pricing, availability, or other content is always complete, current, or error-free.

Information provided on this website is intended for general informational purposes only and should not be relied upon as the sole basis for decision-making.

We reserve the right to update, modify, or remove website content at any time without prior notice.

4. PRODUCTS, PRICING & AVAILABILITY

All product prices displayed on our website are subject to change without notice.

We reserve the right to:

Modify or discontinue products at any time
Limit quantities available for purchase
Refuse or cancel orders at our discretion
Restrict sales to specific individuals, regions, or jurisdictions

Product images and colors are displayed as accurately as possible; however, actual colors may vary depending on your device or screen settings.

Certain products may be available exclusively online and in limited quantities.

5. ORDER ACCEPTANCE

Submitting an order does not automatically guarantee acceptance.

After placing an order, you will receive an order confirmation email acknowledging receipt of your order request. This confirmation does not constitute final acceptance of the order.

North Thompson Living reserves the right to refuse or cancel any order for reasons including:

Product unavailability
Pricing inaccuracies
Suspected fraud
Payment issues
Violation of these Terms

If your order is canceled after payment has been processed, an appropriate refund will be issued.

6. BILLING & ACCOUNT INFORMATION

You agree to provide current, accurate, and complete billing and shipping information for all purchases.

You are responsible for keeping your account information updated, including:

Email address
Billing address
Shipping address
Payment details

We reserve the right to limit or cancel orders that appear suspicious, fraudulent, or intended for resale.

7. SHIPPING & DELIVERY

Shipping times provided on our website are estimates only and are not guaranteed.

North Thompson Living is not responsible for delays caused by:

Shipping carriers
Customs processing
Weather conditions
Global logistics disruptions
Incorrect customer information

Customers are responsible for any applicable customs duties, taxes, or import fees required by their country or region.

Additional details regarding shipping are outlined in our Shipping Policy.

8. RETURNS & REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have reviewed and accepted our return procedures, eligibility requirements, and refund conditions.

9. THIRD-PARTY SERVICES & LINKS

Our website may contain links, integrations, or access to third-party services, tools, or websites.

We are not responsible for:

Third-party content
External websites
Third-party products or services
Privacy practices of third-party providers

Use of third-party services is entirely at your own risk.

10. USER COMMENTS & SUBMISSIONS

If you submit reviews, comments, feedback, suggestions, or other content to us, you grant North Thompson Living the right to:

Use
Edit
Publish
Reproduce
Translate
Distribute

such content in any format without compensation or restriction.

You agree not to submit content that:

Violates laws or regulations
Infringes intellectual property rights
Contains harmful or malicious code
Is abusive, defamatory, offensive, or misleading

We reserve the right to remove content at our discretion.

11. PRIVACY

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy for detailed information regarding data collection and usage.

12. PROHIBITED ACTIVITIES

You may not use this website or its content:

For unlawful purposes
To distribute malware or malicious software
To interfere with website security
To violate intellectual property rights
To harass, discriminate against, or abuse others
To submit false or misleading information
To collect personal information of other users

Violation of these rules may result in immediate termination of access to our services.

13. DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

North Thompson Living does not guarantee that:

The website will operate uninterrupted or error-free
Products will meet every expectation
Website content will always be accurate or complete

Use of our website and services is at your own risk.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law, North Thompson Living shall not be liable for any:

Direct damages
Indirect damages
Incidental damages
Consequential damages
Loss of profits
Data loss
Business interruption

arising from your use of our website, products, or services.

15. INDEMNIFICATION

You agree to indemnify and hold harmless North Thompson Living, including its affiliates, partners, employees, contractors, and service providers, from any claims, damages, liabilities, or expenses arising from:

Your breach of these Terms
Your misuse of the website
Your violation of any laws or third-party rights

16. TERMINATION OF ACCESS

We reserve the right to suspend or terminate access to our website or services at any time without notice if we believe these Terms have been violated.

Any obligations or liabilities incurred before termination will survive termination.

17. GOVERNING LAW

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in Canada.

18. REFUSED OR UNCLAIMED PACKAGES

If a package is refused upon delivery or not collected from a designated pickup location, return shipping and handling fees may be deducted from the refund amount.

Customers are responsible for ensuring shipping details are accurate before placing an order.